April 25, 2026 • Pyramid of Tirana

Full Conference Agenda

4 parallel rooms • 26+ sessions • AI, Architecture, Career, DevOps, Marketing & Leadership

Innovation Hub — Main stage. Keynote, opening, headline sessions & Demo Jam.
Yellow Cube — AI, Agentforce & Developer track.
Green Cube — Architecture, DevOps & Admin track.
Orange Cube — LEAPin Youth Leadership Summit (10th Anniversary).
09:00 — 09:45
Orange Cube
Registration & Welcome Coffee
LEAPin participants check in and network over coffee
09:45 — 09:55
Innovation Hub
Opening Ceremony
Performance by Albanian traditional dancers
09:45 — 10:30
Orange Cube
LEAPin Opening Remarks
Host introduction & overview of the events
09:55 — 10:00
Innovation Hub
Welcome & Opening Remarks
Marilo Meta • Silva Bashllari
10:00 — 10:30
Innovation Hub
KEYNOTE
From Feedback to Features: How Salesforce Decides What to Build Next
David Gardner • VP, Product Research & Insights at Salesforce (USA)
10:30 — 11:00
Orange Cube
1 on 1 Talk: Personal Storytelling
Learn how to craft compelling stories for personal growth
10:30 — 11:10
Innovation Hub
Orchestrating Intelligent Teams of AI Agents
Frédérique Mounier
11:00 — 11:20
Yellow Cube
Salesforce Field Service Discovery
Sarah Chaker
11:00 — 11:25
Green Cube
AI Agent: Promise vs. Reality — ROI and Lessons Learned
Yosra Saidani
11:00 — 12:15
Orange Cube
Arts and Culture Panel
Era Bajo • Kristi Cunga • Sokol Cunga
Moderated by Silva Bashllari
11:10 — 11:50
Innovation Hub
Let Agentforce Close the Gap: Accelerating Revenue with Agentforce Revenue Management
Luca Belligoli • Khaled Halabieh
11:20 — 12:00
Yellow Cube
Build on Agentforce: Extend with Intelligent Accelerators
Christos Papadopoulos • Georgios Georgalidis (Deloitte Digital)
11:30 — 12:00
Green Cube
From Chaos to Clarity: Using TOGAF as an Onboarding Framework
Doria Hamelryk
11:50 — 12:10
Innovation Hub
Master Salesforce Certifications: Proven Study and Exam Tips
Dave Massey
12:00 — 12:30
☕ Coffee Break
Powered by Lori Caffe • Yellow & Green Cubes
12:15 — 12:30
☕ Coffee Break
Powered by Lori Caffe • Innovation Hub
12:15 — 12:30
☕ Coffee Break
LEAPin participants network over coffee • Orange Cube
12:20 — 13:00
Yellow Cube
Agentforce Meets Amazon Connect: AI-Driven Voice Journeys
Mohammad Eusuf Daud
12:30 — 13:10
Innovation Hub
Sharp & Professional: From Campaigns to Journeys — The Connected Revenue Engine
Valerio Trovato • Alessio Ilari
12:30 — 12:50
Green Cube
Salesforce Deployments: Accelerating with DevOps Automation
Serhii Spitsyn
12:30 — 13:15
Orange Cube
Youth Lightning Talks
5 young people present their innovative robots, crafts & ideas
13:00 — 14:00
🍽 Lunch & Career Fair Opens
Career Fair runs 13:00 — 16:00 in the networking zone. Meet international employers.
14:00 — 14:40
Innovation Hub
Beyond Code Generation: How AI Is Changing Salesforce Delivery
Max Zimin • Aquiva Labs
14:00 — 14:20
Yellow Cube
Claude + Salesforce: Your New Development Partner
Darko Todorovski
14:00 — 14:20
Green Cube
Diagnose a Monolithic Salesforce Org with Scale Center
Sebastiano Schwarz
14:00 — 15:00
Orange Cube
Finance and Economics Panel
Albana Laknori • Amantia Bilbili • Esmeralda Hasaj
Moderated by Silva Bashllari
14:20 — 14:40
Yellow Cube
Design Before You Activate: Clean House Before AI Moves In
Jasmine Ashley
14:20 — 15:00
Green Cube
ScreenFlows vs Validation Rules: Removing Roadblocks in Case Closure
Neil Buel
14:40 — 15:10
Innovation Hub
Architecting and Future-Proofing Your Career in the Age of Agentforce and AI
Pei Mun Lim
14:40 — 15:10
Yellow Cube
Vibe Coding: Moving from “Writing Code” to “Architecting Intention”
Lilas Lounes • Accenture
15:00 — 15:20
Green Cube
When Consistency Is a Myth: Designing Workflows for Real Human Capacity
Divina Maria Alex
15:00 — 16:00
Orange Cube
Business and Civil Society Panel
Arber Kadia • Boris Belortaja • Dorel Balliu • Donjeta Sahatciu
Moderated by Silva Bashllari
15:10 — 15:50
Innovation Hub
Route Work to the Most Qualified Support Agents Using AI Agents and Omni-Channel
Aníbal García García
15:30 — 16:10
☕ Afternoon Coffee Break
Dreamin’ rooms • All cubes
16:00 — 16:15
☕ Coffee Break
LEAPin Orange Cube
16:15 — 16:45
Innovation Hub
🎯 DEMO JAM
Salesforce AppExchange Demo Jam
4 ISVs compete with 3-minute live demos — audience votes the winner. Sponsored by Flexpricer.
16:15 — 17:15
Orange Cube
Environment and Energy Panel
Arsita Mati • Flori Durmishi • Majlinda Hoxha
Moderated by Silva Bashllari
17:00 — 18:00
Innovation Hub
🏆 Giveaway & Closing Ceremony
Certification giveaways, prizes from sponsors, and closing remarks. Don’t miss it!
17:30 — 18:30
Orange Cube
LEAPin Closing Event
Representatives from each panel present key takeaways
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